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Kursinhalte MCDST

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  • Kursinhalte MCDST

    Ich habe euch die Kursinhalte über die neue MCDST Zertifizierung herausgeschrieben. Ich kann euch garantieren das es eine interessante Sache wird!

    Kursinhalt 2261

    Module 1: Introduction to Supporting Users
    Lesson: The Desktop Support Technician
    Lesson: The Windows Desktop Operating Systems
    Lesson: Tools for Troubleshooting Windows Desktop Operating Systems
    Module 2: Resolving Installation Issues
    Lesson: Preparing for Installation
    Lesson: Preparing the Hard Disk for Installation
    Lesson: How the Installation Process Works
    Lesson: Troubleshooting an Attended Installation
    Lesson: Troubleshooting an Upgrade
    Lesson: Troubleshooting an Unattended Installation
    Lesson: Troubleshooting the Boot Process
    Lab: Resolving Installation Issues
    Module 3: Resolving Desktop Management Issues
    Lesson: Troubleshooting Logon
    Lesson: Troubleshooting User Configuration
    Lesson: Troubleshooting Multilingual Configuration
    Lesson: Troubleshooting Security and Local Policy Settings
    Lesson: Troubleshooting System Performance
    Lab: Resolving Desktop Management Issues
    Module 4: Resolving File and Folder Issues
    Lesson: Managing Files and Folders
    Lesson: Troubleshooting Access to Files and Folders
    Lesson: Troubleshooting Access to Shared Files and Folders
    Lesson: Troubleshooting Access to Offline Files
    Lab: Resolving File and Folder Issues
    Module 5: Resolving Hardware Issues
    Lesson: Managing Drivers
    Lesson: Troubleshooting Storage Devices
    Lesson: Troubleshooting Display Devices
    Lesson: Troubleshooting Input and Output (I/O) Devices
    Lesson: Troubleshooting Advanced Configuration and Power Interface
    Lab: Resolving Hardware Issues
    Module 6: Resolving Print Issues
    Lesson: Installing Local and Network Printers
    Lesson: Troubleshooting Printer Drivers
    Lesson: Troubleshooting Printers and Print Jobs
    Lesson: Auditing Printers
    Lab: Resolving Print Issues
    Module 7: Resolving Network Connectivity Issues
    Lesson: Applying the OSI Model
    Lesson: Managing Computer Addressing
    Lesson: Managing Name Resolution
    Lesson: Troubleshooting Remote Connection Issues
    Lab: Resolving Network Connectivity Issues

    Kursinhalt 2262

    Module 1: Introduction to Desktop Application Support
    Lesson: Overview of Desktop Application Support
    Lesson: Overview of the Windows System Architecture
    Lesson: Overview of Application Installation
    Module 2: Introduction to Troubleshooting Applications
    Lesson: Troubleshooting MS-DOS-Based and Win16 Applications
    Lesson: Troubleshooting Win32 Applications
    Lesson: Troubleshooting Application Compatibility Issues
    Lesson: Troubleshooting Security Issues Related to Applications
    Lab: Troubleshooting Applications
    Module 3: Supporting Microsoft® Internet Explorer
    Lesson: Configuring General Settings
    Lesson: Configuring Security and Privacy Settings
    Lesson: Configuring Content Settings
    Lesson: Configuring Connectivity Settings
    Lesson: Configuring Program and Advanced Settings
    Lesson: Customizing Internet Explorer
    Module 4: Supporting Outlook Express
    Lesson: Configuring Outlook Express for E-mail
    Lesson: Managing Outlook Express Data
    Lesson: Configuring Outlook Express for Newsgroups
    Module 5: Supporting Microsoft® Office
    Lesson: Introduction to Supporting Microsoft Office
    Lesson: Supporting Office Installation
    Lesson: Managing Office Security and Recoverability
    Lesson: Managing Office Language Features
    Module 6: Supporting Microsoft® Outlook®
    Lesson: Configuring Outlook for Internet E-Mail
    Lesson: Configuring Outlook for Exchange
    Lesson: Managing Outlook Data
    Lesson: Troubleshooting Outlook
    beste Grüsse
    Trainer

    "Es regnete nicht, als Noah die Arche baute!"

  • #2
    Interessante Themen, werd mal meinen Chef fragen
    "Wenn sie das haben wollen, müssen sie bezahlen. Wenn sie es nicht haben wollen, bekommen sie es umsonst" - Harald Naegeli (Sprayer von Zürich)

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